Privacy Policy

THE SUITES – Cincinnati
Last Updated: March 2026

THE SUITES – Cincinnati (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request rental information, submit our Rental Inquiry Form, schedule a tour, or interact with our salon suite rental services in Cincinnati, Ohio. By accessing or using our website, products, or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

A. Personal Information You Provide

- We may collect personal information that you voluntarily provide when you:

- Request rental information

- Submit any contact or inquiry form (including our Rental Inquiry Form)

- Schedule a tour or request tour information

- Communicate with us via phone, SMS, or email

- Opt in to receive non-marketing and/or marketing text messages

This may include:

- Full name

- Email address

- Phone number

- Business name

- Services you provide (selected options)

- Desired move-in timing (“how soon would you want a space?”)

- How you heard about THE SUITES – Cincinnati

- Any information you provide in form fields or messages

B. Automatically Collected Information

When you visit our website, www.thesuitescincinnati.com certain information may be collected automatically, including:

- IP address

- Browser type and version

- Device type and operating system

- Pages viewed and time spent on each page

- Referring URLs and exit pages

- General location based on IP address

- Cookies and similar tracking technologies

C. Communication & Interaction Data

We may collect information related to communications with you, including:

- SMS/text message content and delivery status

- Email engagement (opens, clicks, replies)

- Call logs and call-related details (time, duration, basic notes)

2. How We Use Your Information

We use the information we collect to:

- Provide, operate, and maintain our salon suite rental services

- Respond to rental inquiries and requests for information

- Schedule and manage tours/walkthroughs

- Communicate with you about suite availability, pricing, and next steps

- Send transactional updates (tour confirmations, reminders, inquiry follow-ups, availability updates)

- Send marketing and promotional communications where permitted by law and/or with your consent

- Improve website functionality, content relevance, and user experience

- Analyze website and marketing performance

- Detect and prevent fraud, abuse, or security incidents

- Comply with legal, regulatory, and contractual obligations

3. SMS & Email Communications (TCPA + CAN-SPAM Compliance)

By submitting your information through our website forms, including the Rental Inquiry Form, you may consent to receive SMS/text messages, phone calls, and emails from THE SUITES – Cincinnati.

Transactional (Non-Marketing) Text Messages

If you check the non-marketing consent box, we may send you non-marketing texts about:

- Rental availability updates

- Inquiry follow-ups

- Tour scheduling and related reminders

Marketing Text Messages

If you check the marketing consent box, we may send marketing and promotional texts, including:

- Special offers and discounts

- New product updates or announcements

- Other promotional updates related to THE SUITES – Cincinnati

Message Disclosures

- Message frequency may vary.

- Message & data rates may apply.

- You can opt out of SMS at any time by replying STOP.

- You can reply HELP for help.

- You can opt out of marketing emails using the unsubscribe link in any email (when provided).

We do not sell SMS or email lists to third parties.

4. Cookies & Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

- Understand how visitors use our website

- Improve site performance and navigation

- Personalize content and offers

- Measure the effectiveness of advertising and campaigns

You can manage cookies through your browser settings. If you disable cookies, certain website features may not function properly.

5. How We Share Your Information

We may share your information with:

A. Service Providers

Trusted third parties that help us operate our business, including:

- CRM and scheduling platforms

- Email and SMS delivery providers

- Web hosting and analytics services

B. Legal & Compliance

We may disclose information when required to comply with:

- Applicable laws or regulations

- Government or law enforcement requests

- Court orders or legal processes

C. Marketing & Advertising Vendors

We may share limited data (e.g., cookies or conversion events) with advertising partners for purposes such as retargeting and performance measurement.

We do not sell personal data.

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

- Respond to your inquiries and manage tours

- Maintain business records for legal, tax, and accounting obligations

- Resolve disputes and enforce agreements

You may request deletion of your personal information, subject to applicable legal requirements and legitimate business needs.

8. Children’s Privacy

Our website and services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take reasonable steps to delete it.

9. Your Privacy Rights

Depending on your location, you may have rights such as:

- Right to access personal data

- Right to correct inaccurate information

- Right to request deletion

- Right to object to certain processing

- Right to opt out of certain data sharing where applicable

- Right to non-discrimination for exercising privacy rights

To make a privacy-related request, contact us at [email protected]. We may need to verify your identity before processing your request.

10. Your Choices & Opt-Out Options

You may:

- Reply STOP to unsubscribe from SMS messages

- Reply HELP for assistance

- Unsubscribe from marketing emails using the link in any email (when provided)

- Disable cookies through your browser settings

- Request access, updates, or deletion of your information via [email protected]

11. Third-Party Links & Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or security of any external websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. International Data Transfers

If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central operations are located. We will take appropriate measures to protect your data in accordance with applicable laws.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our website or services after any changes signifies your acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us at:

THE SUITES – Cincinnati
Business Address: 10655 Springfield Pike, Cincinnati, OH 45215
Contact Email: [email protected]
Contact Phone: +1 513-951-3531